Once your order is placed, it will be sent to one of our warehouses for processing, then collected by one of our freight partners to deliver to your door. Each product listing will show the time your order takes to dispatch (i.e. the time it takes to leave our warehouse). In order to get your purchase to you in the quickest time possible, we use some of Australia’s largest and most trusted freight providers. Estimated delivery time: Melbourne, Sydney, Adelaide - 1-4 business days after dispatch. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.
We accept Visa, MasterCard, American Express, Interest Free, and PayPal.
Kogan.com understands that you will not always be able to test and handle our products prior to purchase and that’s why we are proud to offer a 14-day Change of Mind Policy for many of our Exclusive Brand items. Whilst we offer a 14-day Change of Mind Policy for many of our Exclusive Brand items, it is important to note that Consumer Guarantees do not apply if you simply changed your mind, found the item cheaper elsewhere, decided you did not like the purchase, or had no use for it, so please check the item listing carefully at the time of purchase to see if the product you have ordered is eligible for a change of mind return. You can find this information in the Warranty & Returns section of each product listing.