We deliver to many locations in Australia however we do not have delivery arrangements in place that cover the entire country. If we do not have a delivery service in your area, we would be more than happy to organise a transport quote for your order however we will need to organise this through one of our stores. The cost of your delivery depends on a number of factors including the area you live and the size of your order. If we deliver to your area we will provide a delivery cost upfront during the checkout process alternatively you can contact customer service via Live Chat or Email and we can assist you. When your order can be delivered depends on stock availability and when deliveries are made in your area. We provide a delivery estimate during the checkout process however we will contact you to organise a delivery date and time once your order is ready. Some of our products are shipped by third-party providers, and in these instances you will receive a tracking link via email.
We accept Visa, MasterCard and PayPal.
At Fantastic, we understand that sometimes the items you choose will be too big, too small or not quite right. Simply return your purchase to any Fantastic Furniture store within 60 days, and we’ll provide an exchange or refund. It’s that easy. To return your purchase, reach out to your local store. You can take it back yourself, or call ahead to arrange pick-up from your home (pick-up and re-delivery fees apply). The item must be in an undamaged and re-saleable condition. You’ll also need to bring along your proof of purchase (normally your receipt) and ID. Unfortunately, we don’t offer change of mind returns on mattresses, ex-floor stock or items sold as is. Please choose carefully when purchasing these items.